Name: Refresh | Clean & Polish - Jewellery Cleaning Service for Rings
Brand: Jessica Flinn Fine Jewellery
SKU: REFRESH/POLISH
Price: 60.0 GBP
Availability: InStock

Description

Does your much-loved jewellery need a little bit of TLC? Send your ring for a special spa getaway where it will be pampered by our master jeweller and come back rejuvenated and ready to be shown off!

Our Refresh service includes a thorough clean and polish, and a full inspection by our master jeweller. They might make some recommendations for other treatments, which will be sent to you via email.

If you choose not to proceed with these recommendations, we'll have our jeweller complete your clean and polish in the normal estimated time frame. If you choose to proceed with the jeweller's recommendations, we'll ask for payment before commencing your additional repairs, and let you know when your ring's ultimate spa experience is complete.

This service is not suitable for white gold rings; for our Clean, Polish and Rhodium click here.

Repair & Refresh Services

Our repair & refresh service covers jewellery cleaning, resizes and repairs for your much-loved jewellery pieces.

Your jewellery will be assessed in full when it arrives with us, and again by our master jeweller. It will be photographed at our offices to document the condition in which it arrives, and we will send you a condition report via email based on our inspection.

Please note, if the repair work requested by you cannot be completed without additional work by our jeweller, we will inform you at the earliest opportunity and quote appropriately. Your repair work will begin after you have proceeded your quotation, or if you would prefer to have your items returned undone, we will arrange to have your goods returned in their original condition.

If you have purchased our Repair & Refresh postage pack, this will be dispatched to you the next working day. If you have opted for collection, please ensure you have chosen a date after your postage pack has arrived.

Our Repair & Refresh postage pack includes:

Plain black box
Security seal sticker to secure your box once your ring is inside
Padded envelope
Any relevant paperwork to complete and return to us
Special Delivery postage

Ring Sizing

Jessica Flinn makes rings in UK sizes from F to Z+6. Please refer to the size choices above to see what sizes this product is available in.

Not sure of your ring size? Select "Send me a ring sizer" in the ring size field below. Simply email us with your ring size after you've received it in the post!*

If you know your ring size, but not your UK size, you can use our converter here.

Ready-to-Ship rings can be resized approximately 3 sizes larger or 3 sizes smaller, please allow 7-10 working days.

If you require a different size these can be made through our bespoke service please use the Contact form below.

One complementary resize is applicable to all Ready-to-Wear, Made-to-Order, Custom and Bespoke engagement and wedding rings, when redeemed within 3 months of delivery of your item. All re-sizes thereafter, or those outside of the 3 month time frame, will be chargeable.

*Please note - if you select "Send me a ring sizer" and your shipping address is outside of the UK, your ring sizer will be subject to standard shipping charges. We will get in touch with you to arrange payment for the shipping of your ring sizer.

*Some ring sizes require additional metal and/or diamonds to create, and therefore may be subject to an extra charge. In this circumstance, we will get in touch with you.

Metal Choices

Our ready-to-wear, made-to-order, bespoke and custom rings are available in 9ct, 14ct, 18ct Rose, Yellow or White Gold, or in Platinum. Our gold is 100% recycled, and our bespoke and custom ring design service also offers mixed metal settings.

All of our rings are hallmarked to ensure they are of the fineness stated in each listing. Our hallmarking guide can be found here.

Our manufacturing process involves 3D printing and casting to create our unique pieces. Any dimensions stated on our product listings may vary slightly from finished pieces within standard casting tolerances.

Hallmarks, Logo & Engraving

Inside each of our rings, you will find a laser hallmark and our own logo mark. You can also choose to add personalised engraving.

Logo

Your ring will be laser marked with our full or half logo as standard. If you do not want your made-to-order, custom or bespoke ring to include this mark, please let us know when you place your order. Ready-to-Wear rings include this mark before purchase.

Hallmarks

Your ring will contain a laser hallmark from one of the UK assay offices (London, Sheffield, Birmingham or Edinburgh). If you would like any special or commemorative marks added to your hallmark please get in touch within 24 hours of placing your order. Laser hallmarks can wear away over time and during the polishing or resizing process, however it can be re-applied at any time.

Engraving

Please type exactly what you want in the Engraving box (up to a maximum of 18 characters including spaces). Please, be careful to type in Capitals or Lowercase characters exactly as you wish the engraving to appear on the ring.

The laser engraving on the inside of your ring adds about 1 week to the delivery time.

You could write a special message, nicknames, the date of your wedding or your initials for example. We engrave our rings with a nice, clean, simple font such as Calibri.

Delivery Information

All orders are processed within 2-3 business days, Monday - Friday.

Our standard delivery aims

For our Ready-to-Wear items being resized, please allow 7-10 working days. Ready-to-Ship items without a resize are usually dispatched within 2-3 working days.

Made-to-Order Wedding Rings are usually dispatched in around 4-6 weeks, however please allow up to 10 weeks for Shaped to Fit or bespoke wedding rings.

Our Made-to-Order, Bespoke and Custom products will be ready to dispatch in approximately 6-8 weeks. If you have a deadline in mind please let us know when you first enquire.

For Fine Jewellery, please allow 5-7 working days.

Please allow an extra week for a personalised engraving.

If you require an item to be delivered by a particular date please email us on ruby@jessicaflinn.co.uk before ordering.

Shipping Prices will be calculated at checkout.

**Please note - if you have chosen EU or Worldwide delivery, your order may be subject to further customs/duty charges**

For more information click here.

Returns

You can return Ready to Wear items to us within 14 days of receipt of order and we will be happy to offer you either an exchange or full refund minus any postage costs, providing the goods are returned in perfect condition with the original packaging. If you cannot return your items within 14 days of receipt of order, please contact us within this time frame. Items can only be returned outside of 14 days of receipt if approved in writing by ourselves.

Goods that are personalised, bespoke, resized, engraved or made-to-order (including ready in 6 weeks) to your specific requirements are custom orders, which means that the item will be made, personalised or customised especially for you; because of this, these pieces of jewellery cannot be exchanged or returned under any circumstances.

However, if you order the wrong ring size we will do our best to resize it for you wherever possible.

The only exception to this would be if upon receiving the item a fault is present please contact us within a 14 day period. For more information click here.

We cannot accept returns of earrings under any circumstances due to hygiene reasons.

Sharing Content

We love to share images of the beautiful designs our customers create on both our website and our social media channels. We may share images of your ring on these channels, and as a courtesy we will wait a reasonable period of time from dispatch before posting the images we take.

We also love to share your stunning wedding and proposal pictures, and thank you so much to all our customers that allow us to enjoy their special moment with them. If you send proposal or wedding pictures and videos to our inbox, we will take this as consent to share your images on our website and social media channels.

It is the responsibility of the customer to make us aware if you would not like us to share any content before a certain date, and if we do not hear from you regarding this we may share images of your design and/or wedding and proposal images on our website or social media channels at any time.

We, as the creators of the item(s), control intellectual property rights over the piece and can share photos and videos at our discretion.

Finance & Payment Options

We've partnered with both Klarna and PayPal Credit to help you spread the cost of your purchase.

For more information on our payment options, click here.

Refresh | Clean & Polish - Jewellery Cleaning Service for Rings

INCLUDED WITH YOUR RING

spectacular SALT AND PEPPER DIAMONDS

WEDDING AND ETERNITY RINGS

sapphires, tourmalines and more

Currency

Refresh | Clean & Polish - Jewellery Cleaning Service for Rings

INCLUDED WITH YOUR RING

spectacular SALT AND PEPPER DIAMONDS

WEDDING AND ETERNITY RINGS

sapphires, tourmalines and more