Shipping policy

All orders are processed within 2-3 business days, Monday-Friday. Orders are not shipped or delivered on weekends (unless specifically requested) or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Our usual dispatch days are Tues-Thurs, therefore unless specifically agreed in writing, your items will be dispatched on these days only.

Please allow additional two days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Delivery estimates:

  • Ready-to-Wear engagement or wedding rings
    • Usually dispatched in 2-3 working days, but can be up to 5 working days in busier periods
    • Please allow an additional 10-14 working days for items being resized or having a personalised engraving applied
  • Ready-to-Wear earrings or pendants
    • Please allow up to 7-10 working days until your item is dispatched
  • Made-to-Order, Bespoke or Custom items
    • Usually dispatched or ready for collection 6-8 weeks after final payment is received
Estimated delivery times via Royal Mail: 
UK Special Delivery aim: Next working day
Europe delivery aim: 3-5 working days
Worldwide delivery aim: 5-14 working days

*Please note, parcels shipped outside of the UK may be subject to customs and duty charges. It is the customer's responsibility to pay these charges in a timely manner to release their items.

We cannot be held responsible for unforeseen delays or delays caused by circumstances outside of our control.