Shipping policy
All orders are processed within 2-3 business days, Monday-Friday. Orders are not shipped or delivered on weekends (unless specifically requested) or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Our usual dispatch days are Tues-Thurs, therefore unless specifically agreed in writing, your items will be dispatched on these days only.
Please allow additional two days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Delivery estimates:
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Ready-to-Wear engagement or wedding rings
- Usually dispatched in 2-3 working days, but can be up to 5 working days in busier periods
- Please allow an additional 10-14 working days for items being resized or having a personalised engraving applied
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Ready-to-Wear earrings or pendants
- Please allow up to 7-10 working days until your item is dispatched
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Made-to-Order, Bespoke or Custom items
- Usually dispatched or ready for collection 6-8 weeks after final payment is received