BESPOKE, CUSTOM AND HEIRLOOM SERVICES

which service is right for me?

Sapphire and diamond engagement ring
Bespoke engagement ring
Alexandrite engagement ring
Diamond bespoke ring

Jessica Flinn Fine Jewellery offers a number of design services, to make sure you're getting what's right for you. We want you to understand exactly what each service entails, and feel fully in control of your design journey, with support from our experts. Read on to learn more about how each design service works, and which one is right for you.

the Difference Between Custom and Bespoke Rings

custom Engagement Rings

bespoke Engagement Rings

Everything You Need to Know about Custom 

Engagement Rings

  • What's Included with the Custom Ring Package

  • Non-refundable Design Service fee of £249, paid upfront

  • Choose centre stone type

  • Choose centre stone shape

  • Select the metal colour and carat of your choice:


    9ct White, Yellow or Rose Gold


    14ct White, Yellow or Rose Gold


    18ct White, Yellow or Rose Gold


    Platinum

  • Made to the recipient's ring size (or your best guess!). Purchase a ring sizer if you're not sure of the correct ring size.

  • Change type of accent stones (if available)

  • Choose claw type, e.g. Talon or Round

  • What Isn't Included with the Custom Ring Package

  • Change size or shape of accent stones

  • Change setting, band or claw placement

  • Timeframes for Custom Engagement Rings

  • Design & sourcing: approximately 1-3 weeks, depending on availability of centre stones that suit your specifications

  • CAD model creation: please allow 24-72 working hours

    Please note, CAD models cannot be completed until stones are received from our suppliers, in order to accurately measure all dimensions.

  • Crafting your custom ring: usually around 6-8 weeks

  • Good to Know

  • Once complete, your ring will go through our thorough quality control checks, be photographed by our in-house team, and be shipped to you, or prepped for collection from our Sheffield showroom.

Everything You Need to Know about Bespoke

Engagement Rings

  • What's Included with the Bespoke Ring Package

  • Non-refundable Design Service fee of £399, with £249 paid upfront

  • Choose centre stone type

  • Choose centre stone shape

  • Select the metal colour and carat of your choice:


    9ct White, Yellow or Rose Gold


    14ct White, Yellow or Rose Gold


    18ct White, Yellow or Rose Gold


    Platinum

  • Made to the recipient's ring size (or your best guess!). Purchase a ring sizer if you're not sure of the correct ring size.

  • Change type of accent stones (if available)

  • Choose claw type, e.g. Talon or Round

  • Change size or shape of accent stones

  • Change setting, band, or claw placement

  • Timeframes for Bespoke Engagement Rings

  • Design & sourcing: approximately 1-4 weeks, depending on availability of centre stones that suit your specifications, and complexity of design

  • CAD model creation: please allow 2-7 working days, depending on complexity of design

    Please note, CAD models cannot be completed until stones are received from our suppliers, in order to accurately measure all dimensions.

  • Crafting your bespoke ring: usually around 8 weeks, however could be up to 10 weeks for more complex designs and setting requirements

  • Good to Know

  • Once complete, your ring will go through our thorough quality control checks, be photographed by our in-house team, and be shipped to you, or prepped for collection from our Sheffield showroom.

Jessica Flinn Couples in Bespoke & Custom Rings

Take a look at some of the stunning bespoke and custom engagement rings we've created for our wonderful customers. 


Stay connected and follow us on Instagram for more.

heirloom & vintage re-models

For those looking for rejuvenate an inherited or pre-loved piece, or re-work a well-loved piece into a more modern design, we accept heirloom and vintage re-model projects on a case-by-case basis. Working with sentimental gemstones takes extra love and care, and to give your piece the longevity it deserves, we only work with certain gemstones that can stand the test of time.

The Heirloom Remodel Process

  • Gathering Details

Send us a detailed image of the piece you would like to re-model, along with any design ideas you have, and an ideal budget. Any details about the gemstone type and size are also incredibly helpful!

Please note, we do not offer re-model services for gemstones under 3.00mm in diameter, or soft gemstones such as opal, pearl or other organic and semi-precious gemstones.


Please note that the original metal from the item will not be used and will be replaced with new metal.

  • Inspection of Your Gemstones

In order to confirm we are happy to use your gemstones in a new piece of jewellery, we will need to inspect your item(s) in person. You can send them to us by post, or book an appointment and leave your item(s) with us for inspection.

  • Gemstone Assessment and Pricing

Our design team and/or bench jeweller will assess the condition of the gemstones to ensure we can confidently unset and reset them into a new piece without risking damage. We will also measure your gemstones in situ, and provide a guide price for your chosen design.

Please note, the most accurate way to measure gemstones is after they have been removed from their setting. Therefore all measurements taken whilst in situ are approximate only and may need to be amended after the unsetting process.

  • Confirming Your Remodel and Design Service Fee

If you choose to proceed with your re-model, we will ask you to purchase our non-refundable Design Service fee of £195 upfront. We can then commission a CAD model of your new piece!

  • Final Design Approval and Order Placement

Once you're happy with your design and final quotation, you can place your order via our website using the private link set up and emailed to you by our design team.

  • Crafting and Quality Control

Our specialist casting house and stone setter will craft your piece in around 6-8 weeks, and it will go through our strict quality control checks and be photographed by our resident product photographer.

  • Delivery or Collection

Your re-modelled piece, alongside any remaining stones and settings from your original jewellery, will be shipped to you or prepped ready to be collected from our Sheffield showroom.

Everything You Need to Know about Heirloom Remodels

  • Understanding Fees

Just like our Custom and Bespoke Services, we charge a non-refundable fee of £249 for custom designs and £399 for bespoke designs. See conditions above to understand which category your re-model design would fall under

  • Gemstone Suitability for Remodels

We do not work with gemstones considered too soft for frequent wear, including opals, pearls, or gemstones with a hardness of 6.5 or less. If you're unsure whether your gemstone(s) fit the criteria, please email us on ruby@jessicaflinn.co.uk with as much detail as possible.

Please note, if your gemstone(s) do not meet our criteria we may have to decline a re-model project.

  • Recommended Timeline

Due to the nature of re-model projects, we recommend you allow up to 12-16 weeks from start to finish. The additional time allows us to inspect your item(s) thoroughly, and take extra care when handling your sentimental pieces.

  • Choosing Your Metal Type & Carat

Select the metal colour and carat of your choice:


9ct White, Yellow or Rose Gold


14ct White, Yellow or Rose Gold


18ct White, Yellow or Rose Gold


Platinum

  • Ring Sizing

Made to the recipient's ring size (or your best guess!). Purchase a ring sizer if you're not sure of the correct ring size.

  • Crafting and Quality Control

CAD model creation: please allow 2-7 working days, depending on complexity of design

Please note, CAD models cannot be completed until stones have been measured outside of their setting, in order to accurately measure all dimensions.

Reach out to a Jewellery Expert

Still not sure which service is the right one for you? Our team are here to help! Contact us today and one of our dedicated team members will be happy to talk you through each process and help you decide which one is the right service for you. Whether you leave with a stunning bespoke engagement ring, a cherished heirloom piece or one of our existing designs customised to your liking, we're here to make sure the process is simple and enjoyable.